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GLPI — combine IT assets and CMDB with an ITIL-oriented service desk

OSS scale score 275.7OSS health 96Update pace 168 commits/30d
About these scores

OSS scale score is an unbounded metric that log-compresses and weights Stars, Watchers, Forks, and Contributors. Discovery score is the current OSS scale score minus the score at discovery. Update pace is commits in the last 30 days, growth momentum is the OSS scale score difference within the recent observation window, and OSS health is a 0–100 rating based on available recency, Community Health, and release data.

Stars
6,366
Primary language
PHP
License
GPL-3.0
Repository last updated
Sep 18, 2026

Overview

GLPI is an open-source ITSM/ITAM platform that manages computers, peripherals, network devices, software, and licenses as inventory/CMDB records while also handling service requests, incidents, problems, changes, knowledge, contracts, financial information, and DCIM.

Features and best fit

Based on official documentation; not hands-on tested · Content checked:

Centralize IT assets, inventory, and CMDB data

Computers, printers, network devices, software, licenses, and related components can be tracked with dynamic inventory support.

Sources: [2][4]

Connect incidents, requests, and changes to asset context

Service-desk tickets can relate to assets, users, and organizational records and feed ITIL-oriented incident, problem, change, and knowledge workflows.

Sources: [2][4]

For IT organizations combining ITSM and ITAM in one system

GLPI fits organizations that want helpdesk, inventory, license, contract, and data-center information in a shared database.

Sources: [2]

Operate the web/PHP/database stack and validate plugin compatibility

The README requires a web server, PHP 8.2+, and MariaDB 10.6+ or MySQL 8.0+. Core upgrades should be checked together with database and installed-plugin compatibility.

Sources: [2][5]

Official sources

  1. [1]glpi-project/glpi repository(2026-09-20)
  2. [2]GLPI README(2026-09-20)
  3. [3]GLPI GPL-3.0 license(2026-09-20)
  4. [4]GLPI user documentation(2026-09-20)
  5. [5]GLPI installation documentation(2026-09-20)
Supplemental curator note

GLPI is useful when IT teams want service-desk workflows connected to computers, network devices, software licenses, contracts, and other asset records. Because its scope is broad, define which inventory/CMDB and ticketing responsibilities will live in GLPI before rollout.

Try it in 3 steps

  1. 1

    Review the official installation requirements

    Confirm the web server, PHP 8.2+, MariaDB 10.6+ or MySQL 8.0+, and required PHP extensions.

    https://glpi-install.readthedocs.io/
  2. 2

    Deploy a released package to the web root

    Download a release archive and prepare the document root, database, and filesystem permissions according to the install guide.

    https://github.com/glpi-project/glpi/releases
  3. 3

    Run the web installer

    Configure the database and initial settings, then inspect asset inventory and ticket workflows.

    Open the configured GLPI URL in a browser
Check the official README

Growth

Growth trends · Last 30 days

6,366 Stars

Trend data is still being collected.

Development activity

Last 90 days · weekly

Commits (last 30 days)
168
Open PRs
88
Issues opened
244
Issues closed
205
PRs opened
688
PRs merged
607

Issues

244 / 205

Jun 23Sep 20
Issues openedIssues closed

Pull requests

688 / 607

Jun 23Sep 20
PRs openedPRs merged

Maintenance

Median first response
5.4 hr
Issue response rate
26.9% (25/93)

Based on up to the 100 newest issues opened by external users in the last 90 days. A first comment from an OWNER, MEMBER, or COLLABORATOR counts as a response; issues whose full comment history cannot be checked are excluded. The median and response rate update weekly.

Built with

Categories and tags

Categories

Tags

GitHub data

GitHub dataView detailed GitHub data
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GitHub Topics

  • inventory
  • glpi
  • itsm
  • itil
  • ticketing
  • asset-manager
  • cmdb
  • dcim
  • assets-management
  • itam
  • helpdesk
  • data-center
Stars
6,366
Forks
1,818
Watchers
178
Open issues
375
Contributors
210
Primary language
PHP
License
GPL-3.0
Repository last updated
Sep 18, 2026
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